Privacy Policy
At MKAZU SDN. BHD. (Company No. 202501021179 / 1622592-M), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, make purchases, or contact us through any platform.
1. Information We Collect
We collect personal data when you:
- Register or place an order on our website
- Subscribe to our newsletter
- Contact us via email, phone, or form submissions
- Browse our site (via cookies and tracking tools)
Types of personal data collected may include:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party platforms)
- Device type, IP address, and browser data
2. How We Use Your Information
Your information is used for the following purposes:
- To process and fulfill orders and transactions
- To respond to inquiries, provide support, and improve customer service
- To deliver marketing and promotional communications (only with your consent)
- To personalize user experience and improve website performance
- To comply with legal, regulatory, and fraud prevention obligations
3. Sharing of Information
We do not sell or trade your personal information. We may, however, share your data with:
- Trusted third-party service providers (e.g., payment gateways, courier partners) for order fulfillment
- Legal or regulatory authorities when required by law
- Marketing partners with your prior consent
All third parties are bound by strict data protection agreements.
4. Data Retention
We retain your personal data only for as long as necessary:
- To provide you with the services/products
- To comply with legal obligations (e.g., tax or regulatory requirements)
- To resolve disputes and enforce agreements
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze site traffic and performance
- Remember preferences and enhance site usability
- Improve marketing efforts
You can modify your browser settings to refuse cookies, but this may affect website functionality.
6. Your Rights
You have the right to:
- Request access to or correction of your personal data
- Withdraw consent to marketing communications at any time
- Request deletion of your data (subject to legal retention requirements)
- Lodge a complaint with a data protection authority if you feel your rights are violated
To exercise your rights, please contact us at:
📧 Email: mkazu.sdnbhd@gmail.com
📞 Phone: +6017 3694 183
7. Data Security
We implement a range of security measures, including:
- SSL encryption
- Secure payment processing
- Access restrictions to personal data
- Regular site and system updates
While we strive to protect your data, no transmission over the internet is 100% secure. We encourage users to take appropriate precautions with their own devices.
8. Third-Party Links
Our website may contain links to third-party platforms. We are not responsible for the content or privacy practices of these websites. We recommend reviewing their policies before sharing any personal data.
9. Updates to This Policy
MKAZU SDN. BHD. reserves the right to amend this Privacy Policy from time to time. Updates will be posted on this page with an updated “Effective Date.” Continued use of our site constitutes acceptance of these changes.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out:
📧 Email: mkazu.sdnbhd@gmail.com
📞 Phone: +6017 3694 183